Radio Talk from the Radio Academy last week was a good one. Phil Riley was defending changing BRMB to Free Radio and Stuart Taylor from GMG Radio was defending his decision to cut back on his news staff. A 'slimming down' is how Stuart put it, insisting listeners would not hear any loss of quality.
I worry about news across our radio stations. I am not convinced it does not contribute to audience growth. An FD sees it as a cost, a good CEO see it as part of the deal. You have to deliver news so that your audience knows what the hell is going on in the world and in their locality. That said, Stuart is probably right in that, even after these cuts, GMG still have a bigger news operation than nearly all of its competitors.
Some time ago I told OFCOM that networking was no excuse for not delivering local news. I advised them to put in stone within a format that local news in particular was paramount and I even went as far as to provide them with a written description of what a local news bulletin should contain.
As usual, my advice was ignored and today programmers tell me that 'showbiz news' is just as important as anything else. The whole world is changing so why not news delivery. Quite right, I am an old sod with old fashioned views and should be shot at dawn for not being progressive enough. But - it does raise an inportant question. What is news and how should it be delivered in these modern times on the radio? To be honest, the way in which news is delivered has not changed that much since radio in the UK first launched.
It is true that we consume everything so differently these days and our listeners tend to know the stories before we air them ourselves. Technology, superfast smartphones, the internet, twitter and facebook are so much quicker and instant. You have to ask if waiting for a news bulletin at the top of the hour is really the best we can do and more importantly, does it matter?
I don't get newspapers anymore. I download them. My kids never buy a book, they download it. My young tribe listen to Capital and not once have they complained to me about a lack of news on that station. I try and tell them news is important. Information is king I say. They tell me it isn't, or at least not in the way I think it is. Perhaps the problem lies in that very remark but I believe owners have a duty to inform as well as entertain. You can't pander to those who want non-stop hits otherwise you have an audience of idiots and who would want to sell anything to them?
Richard Horsman's excellent blog last week suggests news on commercial radio is boring. He thinks we need to relax regulation and allow stations to be more like newspapers, backing political campaigns so to speak. That would be interesting I admit and very American, but it is in the commitment to news bulletins itself where I feel we need more regulation in this area not less. Furthermore, I would spell it out what that means in reality.
It is a long time since anyone told me they waited in their car to hear the news at the top of the hour? I don't believe for a second people don't want to be informed, it's more likely to be the way we tell 'em.
It's been fashionable for decades to knock John Reith, but it's worth remembering his 1949 quote, and in context:
ReplyDelete"So the responsibility at the outset conceived, and despite all discouragements pursued, was to carry into the greatest number of homes everything that was best in every department of human knowledge, endeavour and achievement; and to avoid whatever was or might be hurtful. In the earliest years accused to setting out to give the public not what it wanted but what the BBC thought it should have, the answer was that few knew what they wanted, fewer what they needed."
And this is the modern day broadcaster's conundrum: whether to merely pander to and reflect tastes and mores of the public, or does all radio (PSB or otherwise) have a duty, perhaps in return for access to airwaves, to inform and educate as well as to entertain. Most of our generation, JM, probably prefer the latter. I'm afraid I don't know whose idea the other notion of radio was....
Interesting to look at the North American experience here.
ReplyDeleteOn one side, most music channels carry no news bulletins, and nobody appears to care.
On another side, the most listened-to radio stations in many markets are rolling news like 1010WINS (in New York) or 980 News (in Toronto). In the US, opinionated and politically partisan presenters like Rush Limbaugh are big names with big audiences. Programmes like The Daily Show and The Colbert Report turn news into entertainment. Even programmes like Dave Letterman lead with the news. Is it because they can be opinionated about the news in a way that's illegal here? Does this make for better listening? Would Nick Ferrari be a more interesting listen were he able to be less balanced and more right-wing? (Is that even possible?)
Local news on the TV is a big ratings win. Having wandered around the CBS affiliate WUSA's TV studios in Washington DC recently, it's clear that they see news as being their ratings winner. Almost all the advertising you see for local TV is for their local newsteam. Local tv news starts at 5.00am, or even earlier, in the US, to catch the early viewers.
But if you want to regulate news, then why not try the Thai experience: one which insists that you broadcast state-run Radio Thailand programming between 7.00am and 8.00am, at the top of every hour, and a half-hour news programme. What's wrong with that? Apart from, you know, everything.
It concerns me greatly that the only news I consume in any great quantity is from the BBC: whether on BBC television, on BBC radio, or online. Sky News creates almost every other output of news (through its collaboration with IRN and Channel 5), and news plurality appears to have been ignored by regulators and operators alike. It can't be good to be increasingly led by two news agendas. And why? Because commercial operators can't produce news in the same opinionated, partisan way that makes newstalk radio a market leader in the US, Canada and Australia.
If we are to have more sources of news in the future - and not simply treat Heart listeners to 90 seconds of showbiz at the top of the hour - then do we need more regulation, or less of it?
In a world of iPods and Pandora-like services, the local news is one of the things that differentiates Radio 2 from my (infinitely better) last.fm channel. The benefits of news ought to be clear to a canny commercial radio operator: to one that wishes to protect the future of the medium.
Good post James and thanks for replying. I am not saying that the news content as such should be regulated - but more that a station should provide news to its listeners on a regular basis in daytime as part of a legal requirement. In effect, it is the payback for getting a free to air FM licence. What that news should be is a very different debate altogether.
DeletePoints from Justin King, Metro Radio. (his computer won't work).
ReplyDelete1. You're dead right, it is the way you tell 'em.
2. How can you use sounds, immediacy, interaction and, brace yourself, even personality to make radio news more compelling.
3. We should experiment more with technology, smartphones etc.
Hi John, I remember listening to Century Radio many years ago and the news reports that were on there kept me up to date about what was going on in the north east and nationally. I think its imperative that local news is accessible through your local ILR stations, the only problem I used to have with a lot of local stations was they never used to employ local presenters, here was me sending out demos to my local stations and never even being told that my demo was kept on file (however this is an irrelevant point as we're on about news bulletins), I keep in touch with news through watching the North East news and listening to L.B.C 97.3 so that my partner can keep up with what's going on around her home town of London (as she now lives up here in the North East). Keep your station's news bulletins local and to a degree national, in my opinion I don't need to hear celeb news at all, I couldn't care less if Rihanna has bought a new house blah blah blah, how about keeping us in touch with our local celebrities such as Cheryl Cole, Little Mix, Joe Mcelderry, people we care about, you can access celeb news through many different ways, search engines, digital spy, ananova, sky news the list goes on.
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